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Delivery and Returns Policy
If you are unhappy with your purchase for any reason, you can return any item within 30 days.
The following items are excluded, but your legal rights still apply: Sale items & underwear, for hygiene reasons.
We regret that we are unable to accept returns of DVDs once the seal has been broken. Otherwise, we will only accept returns of complete product unused and in an "as new" condition.
For your protection, where you are returning an item to us, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.
Please Note
Delivery in the United Kingdom is FREE. However, for destinations outside the U.K all our delivery costs are calculated on total weight, this includes the weight of both the products and the packaging. All returns must be sent back to us at our contact address at your own cost and risk. EXCHANGE GOODS ARE SUBJECT TO DELIVERY CHARGES unless the exchange is the result of a faulty item or one that had been sent in error. All delivery timescales are subject to stock availability. Small items may be delivered by post. The contents of your order and your delivery postcode will determine which delivery services you will be offered. Your order may be delivered on more than one vehicle as this allows us to use specialist carriers, trained in handling your items. Please note that we are unable to deliver to PO Boxes on any of our delivery services. Terms & Conditions Apply.
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